Just 3 weeks after Microsoft released Xbox 360, the compay has recently been sued by a Chicago man who bought the game console over alleged overheating and lockup issues. The suit, which asks for class-action status, accuses Microsoft of rushing to market a flawed system to ensure it beat competitors Sony and Nintendo. The suit seeks damages and litigation related expenses, as well as a replacement or recall of Xbox 360 consoles.
The lockup problem seems to be caused by overheating of the power supply and the CPU. Gaming sites indicate the problems occur during regular use and also while logged into the Xbox Live online gaming service. Affected gamers have reported that the errors appear on a black screen listing several error messages.
To its defense, Microsoft said the issues with the new console affect less than three percent of all units sold, which is lower than the average rate of defects for newly released electronics.
Let’s give MS a break! Any system has flaws. Nothing is perfect. But if it’s an overheat issue, MS really has to put more work on it. I mean, users nowadays can’t accept this type of poblems. If it were a graphic interface problem, i guess the buzz would have been smaller. At least, MS improved this time. The error appears in a “black screen” instead of the infamous “blue screen of death”!